FAQS

Below we have listed a few of our most asked questions. If we haven’t answered your question, please email sales@tusca.co.nz 

 

Do you send panforte and biscuits around New Zealand?

Yes, we can courier to almost every NZ address, including rural, although rural deliveries to require extra time (2-3 days).  

 

Can I select a delivery date?

You can select your preferred delivery date at check-out. We ship with Post Haste and they may deliver any time up until 6pm on your selected delivery date. We have no control over what time a parcel is delivered so if you require your items to arrive before a particular time (e.g. for an event), we suggest you select the day prior as your delivery date, to avoid disappointment. We cannot be held responsible for deliveries that occur on your selected delivery date, but at a later time than what you require them for.

 

Are your panforte or biscuits gluten free?

No, none of the panforte or Cavallucci biscuits are gluten free. The Ricciarelli do not contain gluten but are made in a kitchen where gluten is present which may affect anyone with a severe allergy.

  

Do your panforte and biscuits contain nuts?

Yes - all our panforte and biscuits contain nuts including almonds, walnuts and hazelnuts 

 

Are your products suitable for vegans?

All our panforte contain honey which may make them unsuitable for those on a plant-based diet. Ricciarelli contains egg whites. Cavallucci is suitable for vegans but is made in a kitchen where dairy and egg is used often. 

 

Do your other products contain gluten, nut or dairy?

Each item has different ingredients but are all made in an environment where each of those allergens are present. 

 

How long will panforte last?

Panforte has a long shelf life due to the ingredients and baking process, please refer to the best before date on each pack. Once opened store in an airtight container and enjoy!  

 

Where are you based?

We are based in Christchurch, New Zealand, but courier packages safely around NZ almost every day.